Desktop App Installation Guide

⚠️ macOS Security Notice

As a beta application, macOS will show a security warning. Follow these steps to install successfully.

1Download the App

First, download the RaceTagger desktop app for your platform.

Go to Download Page →
RaceTagger Download Page

2First Launch Attempt

When you first try to open the app, macOS will show this warning:

"RaceTagger.app" cannot be opened because it is from an unidentified developer.

💡 Important: Click "OK" to dismiss this dialog. This is expected behavior for beta apps.

3Allow in Privacy & Security

Now you need to allow the app in your system security settings:

  1. 1

    Open System Settings

    On older macOS versions, this is called "System Preferences"

  2. 2

    Go to Privacy & Security

    Look for the shield icon in the sidebar

  3. 3

    Scroll down to the Security section

    You'll find this near the bottom of the page

  4. 4

    Look for the RaceTagger blocked message

    It will say something like "RaceTagger was blocked from use"

  5. 5

    Click "Open Anyway"

    This button will be next to the blocked message

4Confirm and Launch

After clicking "Open Anyway", try launching the app again. You'll see one more dialog - this time with an "Open" option.

macOS wants to make sure. You may run into malware by opening it. Are you sure you want to open it?

CancelOpen

🎉 Success! Click "Open" and the app will launch successfully. You won't need to do this again for future launches.

💡Alternative Method

If the above steps don't work, try this alternative approach:

  1. 1.Right-click (or Control+click) on the RaceTagger app icon
  2. 2.Select "Open" from the context menu
  3. 3.When the warning appears, click "Open" in the dialog

Troubleshooting

Can't find "Open Anyway" button?

Make sure you've tried to open the app first. The option only appears in Privacy & Security settings after macOS has blocked the app at least once.

App still won't open after allowing it?

Try the alternative method above (right-click → Open). Sometimes this bypass works when the normal method doesn't.

App opens but crashes immediately?

This might be a compatibility issue. Please check:

  • You're running macOS 10.15 (Catalina) or later
  • You have at least 4GB of available RAM
  • Your system meets the minimum requirements

Still having issues?

Contact our support team at info@racetagger.cloud and include:

  • Your macOS version
  • The exact error message you're seeing
  • Screenshots of the issue (if possible)

Ready to Install?

Now that you know the process, download the app and get started with RaceTagger!

System Requirements

macOS

  • • macOS 10.15 (Catalina) or later
  • • 4GB RAM minimum (8GB recommended)
  • • 1GB available disk space
  • • Intel or Apple Silicon processor

Windows

  • • Windows 10 or later
  • • 4GB RAM minimum (8GB recommended)
  • • 1GB available disk space
  • • 64-bit processor